Ratings & Reviews
Resident Reviews
|Recommended: YesSo happy we moved here — While no apt complex is going to be perfect', I've found this complex to be exactly what I've been wanting for a long while now. While the buildings themselves are a little older, they are all in great shape far as I can tell and the maintenance team does a great job with the grounds. The neighbors and office staff are pleasant as well.
response from property -Thank you for taking the time to leave an honest review for us, we appreciate having residents like you!
|Recommended: YesBest place to live. — Never had any complaints living here, really. Only disappointment is that rent renewal went up 10 which is the most I've ever seen it go up, but I am still deciding to stay because it is such a great place to live.
Thank you for taking the time to leave us a review, we are so glad that you are staying another year with us.
|Recommended: YesExcellent — All thumbs up
Thank you for the kind review, we are glad to have you here at Woodchase!
|Recommended: YesThumbs up — Absolutely great place.
Thank you so much for taking the time to give us a review, we appreciate you!
|Recommended: NoToo many issues — Too many things go wrong. Lots of the apartments need major overhauls. The laundry rooms function only half the time and recently the hot water has been out for extended periods of time every few months.
Thank you for your review.
|Recommended: YesErica is the best — I gave them very little notice I had to move in, but Erica did everything possible to make it happen. She took many hours with no notice to make my move in process go smoothly. She is an absolute gem and I would recommend these apartments purely based on how helpful she was. 11 10
Thank you for your kind words. The pleasure was mine, please feel free to stop by the office if there is anything you may need.
Have a great day and welcome to Austin!
|Recommended: NoNot hot water for a week — not hot water for a week
can't believe it
Hello,
I am truly happy that this experience has been resolved for you Jiacheng Ux. Please give me a call if you need anything in the future & Thank you for your review.
Sincerely,
Erica Gonzalez
|Recommended: YesVery good complex — Good location, great management, and maintenance staff are responsive.
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
Have a great day,
Erica Gonzalez
|Recommended: YesGreat place to live for good price — I hardly see any kids here. It’s a very quiet place and the rent is affordable.
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
Have a great day,
Erica Gonzalez
|Recommended: YesBeen here a long time. — Pluses -- the staff has been great overall. 2 not so much, but they are long gone Repairs are always handled quickly. The location is a big plus.
Minuses -- It can get loud at times, but noise complaints are taken seriously by staff. except pool I understand kids being excited, but why do adults have to scream just because they're near water
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
Have a great day,
Erica Gonzalez
|Recommended: YesNo hot tub but the maintenance is worth it — I usually would not think of renting from an apartment without a hot tub but when I was last looking for a place several options fell through and so I picked this apt because of its location. My first year here the Maintenance was so fast and the staff so kind that I scrapped my original plan of moving and decided to stay. I have now lived in these apts for almost 4 years and not once have I had a maintenance issue go unresolved for more than 24 hours and if I notice the issue in the morning it is almost always resolved same day.
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
Have a great day,
Erica Gonzalez
|Recommended: YesGreat Maintenance staff — I want to give a shout out to Juan He has been a staple since I moved here in Dec 2017 and he is awesome
Thank you for the review!
|Recommended: YesExcellent location and facilities — I'd say it's a good deal in terms of rent, amenities, and things to do nearby.
Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again.
|Recommended: YesVery well maintained, staff are very friendly, parking lot is always available. — Move on in cause is very friendly, staff are wonderful, and well maintained by the crew.
Office staff always letting the residents know what’s going on around the community and upcoming events.
Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again.
|Recommended: YesGood Stuff. — Great management, responsive maintenance. Property is far enough off Burnet to be fairly quiet.
Thank you for the kind words about Woodchase Apartments! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.