Ratings & Reviews

Overall Rating

5(22 reviews)90.9% of customers recommend this property

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Resident Reviews

submitted by Abigail L. - |Recommended: YesSolid, comfortable older apartments — I signed a lease three times and only moved because I was going back to school in a different state. Where I lived top floor, inner courtyard, back of complex probably influences some of my answers. Pros Like most older apartments, the construction is much better than newer ones in terms of sound reduction -- thick walls and floors. I did live on the third floor, which probably helped. Sometimes I slightly heard my neighbors but it was usually brief and never after about nine or ten pm. This is very important if you're sensitive to noise like I am Other than the occasional bbq, the grounds are quiet too. This might be different if you live near the pool, but I was at the back of the complex. Maintenance are super friendly, very fast, and courteous. I always had great interactions with them. The one-bedroom apartment is very spacious I didn't even need all that room, but it's so nice to have it. Parking is never a problem, though there's not a lot of handicapped spots. If you're lucky enough to get a room facing the inner courtyard, it's gorgeous. Really, really pretty, and full of birdsong every spring. Never had a problem with feeling unsafe. Accidentally left my keychain in my front door once overnight with no consequences. Sometimes I'd see packages left outside somebody's door for days at a time, so I assume nobody was running around stealing them. Cons They're older apartments. Things break. I think my AC went out at least twice a summer, and we had water shutoff days, 9-5, fairly often. However, if you want the benefits of older well-built rooms, you have to take the good with the bad, and it's a fair trade. And like I said, maintenance is fast. The windows are old, so you can get quite the draft in winter. Stuffing a blanket along the bottom helps, but if it's really cold you're better off with thick curtains because frigid air just bleeds in. They put in brighter lights outside the apartments the second year I lived there and suddenly it was bright enough at night to read a book in my bedroom. This was a huge deal for me because I need natural light to wake up but can't sleep if it's too bright, and it was bright even with the provided blinds. I ended up having to install blackout curtains and struggled to wake up the rest of the time I lived there. Depending on what apartment you're in and where it is, you might not have that issue. The remodeled' cabinets just have stick-on fake paneling, but they don't look horrible. They are, again, older apartments. People smoke in the pool. Anyway -- it has its ups and downs, but all in all I loved the place. Even if things break, they're quiet and beautiful.
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
submitted by Ezekiel Q. - |Recommended: YesNice and quiet place to live. — Good management and maintenance. Good parking. Nice environment.
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
submitted by Daniel A. - |Recommended: YesWonderful place, will renew — Thanks guys for making my renting experience friendly and easy
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again
submitted by Katrina S. - |Recommended: YesAwesome apartment — Long time tenant and highly recommended Awesome location, staff and neighborhood
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again.
submitted by Jesse M. - |Recommended: YesLove living here — Living here is like living next to family All my neighbors are so nice and friendly
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
submitted by Jared S. - |Recommended: YesBest Management and Maintenance Team in Austin — It's an older property, but as well kept as it can be. Not loaded with resort amenities like some places a bit north, but as affordable with a much better location. The team does everything possible to make the tenants happy and feel at home. They are extremely responsive to issues.
response from property -We appreciate you taking the time to provide feedback and appreciate you making Woodchase Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better. Thank you, The Woodchase Staff!
submitted by Thomas H. - |Recommended: YesGreat service — They provide exceptional customer service and maintenance response
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
submitted by Adam F. - |Recommended: NoPain in the a — Everything in my apartment is breaking and maintenance doesn’t fix it. I can hear my neighbors on all sides clear as day. Junked cars that haven’t moved in months take up parking spots. Cars broken into without any response by management. Now they entered my apartment without prior notice ... wtf
response from property -Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties at Woodchase Apartments, as providing quality service is one of our guiding principles. We invite you to the leasing office to discuss your concerns further, or you can call us.
submitted by Jane M. - |Recommended: YesGreat value and great location — Budget friendly apartments in a safe and quiet complex. It’s great living on Burnet Road with lots of shopping and dining options nearby and a safe neighborhood surrounding the complex.
response from property -Thank you for the super review! We are delighted that you decided to make Woodchase Apartments your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible. The Woodchase Staff
submitted by James A. - |Recommended: YesDecent apartment community — It's pretty nice for an 80s-era complex. The location is really convenient to most areas of interest in Austin and bus service is decent if you need public transportation. The only major issue I have is the laundry facilities. It can take weeks to get problems fixed and the machines seem to be dated.
response from property -We appreciate you taking the time to provide feedback and appreciate you making Woodchase Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better. We will look into the Laundry machine issues as well and provide you with an update.
submitted by Yuanjun F. - |Recommended: YesGOOD property to rent and live — The layout of the whole property is reasonable and friendly to live with. The staff here are very helpful. The maintenance request can respond quickly and fixed the problem with satisfaction.
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
submitted by Anthony E. - |Recommended: YesLocation-Affordable-Quiet Complex. And on capmetro bus routes 3, 803. — Location, affordable due to the age 25 years of the apartments complex. Its a gated community - love it. Lots of working adults residents, very few college students and very quiet living here - no noisy residents - Awesome I wish for assigned parking spaces, hard to find parking space late at night after working mid-night shifts. This is really bad on the weekend begining on Fridays thru Sunday. Also problem may contributing to some residents may have overnight guests parking inside the gated parking area.
response from property -Hi Mr. Anthony Elam, we want to thank you so much for taking the time in giving us a positive feed back and we will definitely look into the parking issue you mentioned. The Woodchase Staff and I appreciate your continued tenancy and wish you a wonderful experience! Many Thanks, The Woodchase Staff
submitted by Thomas J. - |Recommended: YesLife is good — Safe, friendly residents, and good location.
response from property -Hi Thomas Timken we appreciate your positive review and strive to continue to provide our residents with a wonderful home and experience here at our community. Many Thanks, The Woodchase Staff
submitted by Jacob G. - |Recommended: YesRespectful of privacy and treat residents with respect — These people are awesome. If you pay your rent on time and don't annoy the other residents-you're golden. Everyone here is super friendly and any maintenance issue is fixed promptly.
response from property -Hi Jacob we appreciate your positive feedback. We strive to give everyone a positive experience and provide you with a happy living environment. Many Thanks, Dora, Juan, Alex, Noel, & Tina