Ratings & Reviews

Overall Rating

4(17 reviews)88.2% of customers recommend this property

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Resident Reviews

Best Management and Maintenance Team in Austinsubmitted by Jared S. - |Recommended: YesIt's an older property, but as well kept as it can be. Not loaded with resort amenities like some places a bit north, but as affordable with a much better location. The team does everything possible to make the tenants happy and feel at home. They are extremely responsive to issues.
response from property -We appreciate you taking the time to provide feedback and appreciate you making Woodchase Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better. Thank you, The Woodchase Staff!
Great servicesubmitted by Thomas H. - |Recommended: YesThey provide exceptional customer service and maintenance response
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
Pain in the asubmitted by Adam F. - |Recommended: NoEverything in my apartment is breaking and maintenance doesn’t fix it. I can hear my neighbors on all sides clear as day. Junked cars that haven’t moved in months take up parking spots. Cars broken into without any response by management. Now they entered my apartment without prior notice ... wtf
response from property -Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties at Woodchase Apartments, as providing quality service is one of our guiding principles. We invite you to the leasing office to discuss your concerns further, or you can call us.
Great value and great locationsubmitted by Jane M. - |Recommended: YesBudget friendly apartments in a safe and quiet complex. It’s great living on Burnet Road with lots of shopping and dining options nearby and a safe neighborhood surrounding the complex.
response from property -Thank you for the super review! We are delighted that you decided to make Woodchase Apartments your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible. The Woodchase Staff
Decent apartment communitysubmitted by James A. - |Recommended: YesIt's pretty nice for an 80s-era complex. The location is really convenient to most areas of interest in Austin and bus service is decent if you need public transportation. The only major issue I have is the laundry facilities. It can take weeks to get problems fixed and the machines seem to be dated.
response from property -We appreciate you taking the time to provide feedback and appreciate you making Woodchase Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better. We will look into the Laundry machine issues as well and provide you with an update.
GOOD property to rent and livesubmitted by Yuanjun F. - |Recommended: YesThe layout of the whole property is reasonable and friendly to live with. The staff here are very helpful. The maintenance request can respond quickly and fixed the problem with satisfaction.
response from property -Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Woodchase Apartments your home!
Location-Affordable-Quiet Complex. And on capmetro bus routes 3, 803.submitted by Anthony E. - |Recommended: YesLocation, affordable due to the age 25 years of the apartments complex. Its a gated community - love it. Lots of working adults residents, very few college students and very quiet living here - no noisy residents - Awesome I wish for assigned parking spaces, hard to find parking space late at night after working mid-night shifts. This is really bad on the weekend begining on Fridays thru Sunday. Also problem may contributing to some residents may have overnight guests parking inside the gated parking area.
response from property -Hi Mr. Anthony Elam, we want to thank you so much for taking the time in giving us a positive feed back and we will definitely look into the parking issue you mentioned. The Woodchase Staff and I appreciate your continued tenancy and wish you a wonderful experience! Many Thanks, The Woodchase Staff
Life is goodsubmitted by Thomas J. - |Recommended: YesSafe, friendly residents, and good location.
response from property -Hi Thomas Timken we appreciate your positive review and strive to continue to provide our residents with a wonderful home and experience here at our community. Many Thanks, The Woodchase Staff
Respectful of privacy and treat residents with respectsubmitted by Jacob G. - |Recommended: YesThese people are awesome. If you pay your rent on time and don't annoy the other residents-you're golden. Everyone here is super friendly and any maintenance issue is fixed promptly.
response from property -Hi Jacob we appreciate your positive feedback. We strive to give everyone a positive experience and provide you with a happy living environment. Many Thanks, Dora, Juan, Alex, Noel, & Tina
Goodsubmitted by Jialin M. - |Recommended: YesI think the environment here is good, the staff and neighbors are kind.
response from property -Hi Jialin Mei, we appreciate your positive feedback and we strive to continue giving you a happy living experience here at Woodchase! Many Thanks, Dora, Juan, Alex, Noel, & Tina
Nice, clean, quiet apartmentssubmitted by Lynette L. - |Recommended: YesThe apartment staff are very nice and accommodating, the grounds are filled with trees, there is a clean, sparkling pool and maintenance requests are handled right away. Great place
response from property -Hi Lynette we greatly appreciate your comments and positive feed back. We value your tenancy with us and we strive to always do our best in providing a wonderful living experience here at Woodchase Apartments. Thank you, The Woodchase Staff
In general, pretty goodsubmitted by Catherine J. - |Recommended: YesFor the price, these apartments are a great deal. They're not fancy, but they're centrally located, clean, and comfortable. On the the whole, I have really enjoyed my 5 years in this complex. I haven't had many maintenance issues a plus in and of itself , and when I have, they have been fixed quickly. The grounds are nice and have some trees and picnic areas. Construction is ok. I don't hear much noise through the walls, but I have had some heavy-footed upstairs neighbors. Office staff is just so-so. I haven't had any major negative interactions with them. Occasionally I've had some positive good customer service experiences with them, but mostly I've found them to be apathetic and not really concerned with whether I stay or go. I suppose that's probably pretty common in Austin apartments, but it's still off-putting and annoying. For example, I just got my lease renewal only 7 days before I have to give notice , and they want to charge me more than a new tenant would pay. I think that's pretty terrible.
response from property -Hi Catherine, We want to thank you for your 5 year tenancy with us at Woodchase and your the wonderful feedback about our maintenance staff & property. We certainly strive to give our best in making all our residents feel welcomed and at home. We value you as our resident here at Woodchase and would like to speak to you regarding your renewal which I personally will reach out to you. We certainly care very much about you as our resident and we are very sorry to hear you felt otherwise. Anytime you have an issue or concern about anything please feel free to reach out to us so we may be able to help address any issue's and/or concern's immediately. We hope to have you continue your residency with us here at Woodchase for many more years. I will be intouch with you very soon. Sincerely, Dora Lara
Greatsubmitted by Roy V. - |Recommended: YesIt was a great experience and great community.
response from property -Thank you Roy for the amazing review!! We appreciate your feedback and we are pleased to hear you had a great experience at Woodchase! The staff at Woodchase wishes you the best always!
Perfect place in a perfect locationsubmitted by Lauren L. - |Recommended: YesI've lived at woodchase for 2 years and it has been near perfect. The location alone makes this place desirable. I have never had an issue with parking when I've contacted maintenance they respond quickly and the office staff is always helpful and friendly. It has honestly been the best apartment I've lived in.
response from property -Thank you for the amazing review!! We love hearing back from our residents and any feedback helps us in providing excellent service and a pleasant home living environment. We greatly appreciate you!