Ratings & Reviews

Overall Rating

4
(19 reviews)
89.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Adam F. - |Recommended: NoToo many issues — Too many things go wrong. Lots of the apartments need major overhauls. The laundry rooms function only half the time and recently the hot water has been out for extended periods of time every few months.
response from property -Thank you for your review.
submitted by Peter H. - |Recommended: YesErica is the best — I gave them very little notice I had to move in, but Erica did everything possible to make it happen. She took many hours with no notice to make my move in process go smoothly. She is an absolute gem and I would recommend these apartments purely based on how helpful she was. 11 10
response from property -Thank you for your kind words. The pleasure was mine, please feel free to stop by the office if there is anything you may need. Have a great day and welcome to Austin!
submitted by Jiacheng X. - |Recommended: NoNot hot water for a week — not hot water for a week can't believe it
response from property -Hello, I am truly happy that this experience has been resolved for you Jiacheng Ux. Please give me a call if you need anything in the future & Thank you for your review. Sincerely, Erica Gonzalez
submitted by MOHAMMED A. - |Recommended: YesVery good complex — Good location, great management, and maintenance staff are responsive.
response from property -“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Have a great day, Erica Gonzalez
submitted by April K. - |Recommended: YesGreat place to live for good price — I hardly see any kids here. It’s a very quiet place and the rent is affordable.
response from property -“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Have a great day, Erica Gonzalez
submitted by Michael B. - |Recommended: YesBeen here a long time. — Pluses -- the staff has been great overall. 2 not so much, but they are long gone Repairs are always handled quickly. The location is a big plus. Minuses -- It can get loud at times, but noise complaints are taken seriously by staff. except pool I understand kids being excited, but why do adults have to scream just because they're near water
response from property -“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Have a great day, Erica Gonzalez
submitted by Sidney P. - |Recommended: YesNo hot tub but the maintenance is worth it — I usually would not think of renting from an apartment without a hot tub but when I was last looking for a place several options fell through and so I picked this apt because of its location. My first year here the Maintenance was so fast and the staff so kind that I scrapped my original plan of moving and decided to stay. I have now lived in these apts for almost 4 years and not once have I had a maintenance issue go unresolved for more than 24 hours and if I notice the issue in the morning it is almost always resolved same day.
response from property -“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Have a great day, Erica Gonzalez
submitted by Suzanne C. - |Recommended: YesGreat Maintenance staff — I want to give a shout out to Juan He has been a staple since I moved here in Dec 2017 and he is awesome
response from property -Thank you for the review!
submitted by James A. - |Recommended: YesExcellent location and facilities — I'd say it's a good deal in terms of rent, amenities, and things to do nearby.
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again.
submitted by Vee T. - |Recommended: YesVery well maintained, staff are very friendly, parking lot is always available. — Move on in cause is very friendly, staff are wonderful, and well maintained by the crew. Office staff always letting the residents know what’s going on around the community and upcoming events.
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again.
submitted by Jarett B. - |Recommended: YesGood Stuff. — Great management, responsive maintenance. Property is far enough off Burnet to be fairly quiet.
response from property -Thank you for the kind words about Woodchase Apartments! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
submitted by Ezekiel Q. - |Recommended: YesWell maintained and affordable — A nice quiet complex with good maintenance and friendly neighbors.
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again!
submitted by Silvia S. - |Recommended: YesGreat condition and very accessible to 183. — great place to live for the amount you pay. Would love to have more space to park near my apartment building.
response from property -We really appreciate your feedback and value your opinion. We take your concerns very seriously and would love for you to reach out to us in the office to address any outstanding issues or concerns. Please do not hesitate to let us know if there is anything we can do to make your home here at Woodchase Apartments better.
submitted by Ruben N. - |Recommended: YesGood location and gated access. — Good location and gated access. Good management and maintenance.
response from property -We appreciate you taking the time to provide feedback and appreciate you making Woodchase Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better.
submitted by Anant J. - |Recommended: YesPretty good so far — My experience has been very positive. Definitely a place I would recommend to a friend
response from property -Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Woodchase Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Woodchase Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose